When hiring a duct cleaning company to come to your home and clean out your ducts, it’s wise to make sure of a few things first. Hiring the first company you find might not be the smartest thing to do. Properly checking out any company that enters your home will ensure that you are getting the right people for the job. You don’t want to bring someone into your home without knowing anything about them first. Below are some great tips on what you should do before hiring any duct cleaning service.
Ask for References
A good company that has done quality work in the past won’t have a problem with providing you with a few references. Most companies know that word of mouth is a great way to increase sales, so they often ask customers if they can use them as references. If you are dealing with a company that simply can’t provide you with references; it is best to find yourself another cleaning service.
Find out how long they have been in this Business
A great way to find out if a company knows what they are doing is to ask how long they have been doing it. Don’t hesitate to ask the owner how long they have been cleaning ducts and if they say a month, it’s probably better to go with another company. You wouldn’t want your duct work to fall into the hands of someone that’s still trying to learn the business.
Check out the Company with the BBB
The BBB or Better Business Bureau keeps a record of all complaints that are filed with them against companies. How companies handle these complaints are rated by the BBB and then graded. You can check out almost any company with the BBB that has a file with them and see how they compare. If the company you are researching has an F for a grade, it’s probably wise not to do business with them.
Check out the Company and their Technicians
When talking with the sales staff asks them if their Technicians have been background checked and drug tested. Make sure to ask if the company has full insurance. Making sure the company working for you has insurance will keep your home safe from any damage that might occur during the cleaning process. This will also protect you, the homeowner from any damages in case of an accident while the workers are on your property.
Get Your Contract in Writing Before Any Work Begins
Before any work has begun on your duct work make sure to get everything in writing and have it signed. Making sure that you read everything in the contract will keep you from later finding out that you have to pay an extra charge. Most honest duct cleaning services will have up front prices and short, easy to understand contracts.
Request Appointment