Dear H & H Heating,
We want to thank you for the excellent job you did with installing our boiler. Our boiler was burning fuel so poorly that it coated the inside of our chimney with soot and caused it to back up. We had a puff back. We had no idea that our old furnace was in such a dangerous state. We have what is known as a summer/winter hook-up and needed someone who is experienced in this type of heating and hot water system.
We called your company because you came highly recommended by friends of ours. Not only are your technicians kind, courteous and proficient, their craftsmanship is top shelf. They were here on 12/22/10 and 12/23/10, and were willing to come back the next day, the 24th on Christmas Eve, if they didn’t get our boiler totally installed and up and running that day. They did finish the installation on the 23rd and we never knew that a boiler could run so quietly!
Of course we are now going to use your company for all maintenance and service to our boiler. We have found that you really do live up to your commitment to provide your customers with the highest quality service. You really do give trusted installation to your customers at fair prices. You really do live up to your promise to give 24/7/365 service, and that there really aren’t any overtime rates.
What a blessing it is to know that there is a company like yours we can depend on, and to know that we are in good hands and can feel safe again.